Returns & Exchanges
At Atolea Jewelry, we want you to love your new waterproof pieces, which is why we offer a 30-day return policy for a stress-free shopping experience. If you are not completely satisfied with your purchase, you can return or exchange your items in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the jewelry items you wish to return or exchange.
Prepare the Package
Carefully place your jewelry in its original eco-friendly packaging to ensure it stays protected during transit and avoid damage.
Ship It Back
Print your prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your new exchange pieces within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing